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Contact CIMSPA

We’d love to hear from you! Whether you have a question about membership, partnership or anything else we do, our team is ready to answer all of your questions.

 

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Opening Hours

Our offices and phone lines are open Monday to Friday.

We are open:

  • Monday - 9am to 1pm and 1.45pm to 4pm
  • Tuesday - 10.30am to 1pm and 1.45pm to 4pm
  • Wednesday - 9am to 1pm and 1.45pm to 4pm
  • Thursday - 9am to 1pm and 1.45pm to 4pm
  • Friday - 10.30am to 1pm and 1.45pm to 4pm


If you get in touch outside of these hours, please leave a message and a member of our team will get back to you as soon as they can.

Address

The Chartered Institute for the Management of Sport and Physical Activity
SportPark
Loughborough University
3 Oakwood Drive
Loughborough
LE11 3QF

Report, support or complain

We are guardians of the UK sport and physical activity workforce and we’re here to listen and take action where needed.

We welcome anyone to raise concerns and to request support in any issues relating to CIMSPA members, partners or ourselves. We are committed to resolving issues efficiently and effectively whilst offering care and compassion to all involved.

Dissatisfied or need support?

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Request for support

Need assistance with something that doesn’t feel quite right? Tell us more and we’ll do our best to help.

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Make a complaint

Dissatisfied with a service or have an issue in relation to the UK sport and physical activity sector? Regardless of whether you are a CIMSPA member, partner or the general public, make your complaint and allow us to investigate further and take action as required.

Safeguarding

At CIMSPA, the safety and wellbeing of all individuals participating in sport and physical activity are paramount.

It is everyone’s responsibility to report safeguarding concerns.

If someone is in immediate danger or needs medical attention, or a serious crime is in progress or has been committed, dial 999.

Find out more about safeguarding

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Report a safeguarding concern

If you have any safeguarding concerns regarding any of CIMSPA’s People (which includes employees, Board trustees, sub-committee members etc.), CIMSPA members or CIMSPA partners, please report your concerns.

Duty to report

A bystander is present at an incident but does not take part nor assists in putting things right.

CIMSPA members and partners have a duty to report any issues to CIMSPA ensuring they will never be in a position of being a bystander.

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Make a report as a member

As a member of CIMSPA, you have a duty to report issues as you witness them. Don’t be a bystander and help us to create a safe space by reporting your concerns.

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Make a report as a partner

As a partner of CIMSPA, you have a duty to report issues as you witness them. Don’t be in the position of being a bystander, help us in creating that safe space and report your concerns.

Sanctioned members and partners

CIMSPA strives to ensure the professional recognition of individuals as well as the endorsement of products, services and organisations indicates quality that is underpinned by regulatory standards.

Unfortunately, sometimes our members or partners are sanctioned, having been found to have breached their code of conduct, policies, contract, and/or their terms and conditions.

View the list of sanctioned members and partners